Game progress is saved automatically as long as you are connected to the Internet and to your connect. Game progress will be retained if you re-install the game on any device.

Game progress is saved automatically as long as you are connected to the internet and to your account. Make sure you are logged into your account and connected.
If the problem still persists, please reach out to our Customer Support team at support@pixode.com

Your User ID can be found in the Settings page found in the main lobby menu.